What’s Included:
We’re happy to look at your photos or videos for free and share our initial thoughts on what might be happening. It’s often enough to help you decide whether a repair or replacement visit makes sense.
When we come out in person, the on-site diagnosis and estimate fee is $75.
That covers:
Travel and arrival at your property
A full inspection of your toilet, shut-off valve, and supply line
Identifying the root cause of the issue
A clear, written estimate for the repair or replacement
If you approve the estimate and move forward with the work, $50 of that $75 is credited toward your final total.
Most on-site assessments take 15–30 minutes, depending on accessibility and severity of the issue. If the problem can be repaired within that time window using standard parts, we’ll often complete it right then — no need for a second visit.
In short: We’ll take a look at your photos for free, confirm everything in person for $75, and credit most of that back if you move forward. Fair, transparent, and easy.
If your toilet keeps running after it’s flushed, refills randomly in the middle of the night, or makes a constant trickling sound, it’s almost always caused by one of two things: a worn flapper or a failing fill valve. These parts are responsible for sealing and refilling the tank — and when they fail, your toilet can quietly waste hundreds of gallons of water each month.
What We Do:
We’ll start by testing your flush system and checking water levels to pinpoint whether the problem is the flapper, the fill valve, or both. Then we:
Drain and clean the inside of the tank to remove mineral buildup and debris.
Source and install high-quality, brand-compatible replacement parts — we only use dependable valves and flappers that hold a proper seal and resist chemical breakdown.
Adjust water levels to the manufacturer’s specs for an efficient, quiet flush.
Test multiple flush cycles to confirm the repair is fully resolved before we leave.
We don’t just drop in a generic replacement and call it done. Every fill valve and flapper we install is matched to your specific toilet brand and flow rate, so the fix lasts longer and runs more efficiently. We complete the service by wiping down the area to make sure everything is clean and dry when we leave.
Typical Time On-Site:
Approximately 1 hour per toilet.
Average Cost: $175
If you notice water pooling around the base of your toilet, a soft spot in the flooring, or a musty odor that won’t go away, it’s usually a sign the wax ring under your toilet has failed. That ring forms the watertight seal between the toilet and the drain flange — when it breaks down, every flush can leak water and waste gases into the room.
What We Do:
We’ll carefully unseat the toilet and inspect the flange and bolts to see if they’re still secure or corroded. Then we:
Remove the old wax ring and hardware to get a clean surface for a proper reseal.
Inspect the flange for cracks, unevenness, or rot in the surrounding subfloor.
Install a new wax-free seal (more durable and sanitary than traditional wax) and heavy-duty closet bolts.
Relevel the toilet, tighten hardware to the right torque, and caulk the base for a clean finish.
Flush-test and monitor for leaks to confirm a solid, watertight seal.
Every reseal includes new bolts, washers, and hardware — and we only use premium wax-free seals that hold up to movement and temperature changes without breaking down.
Typical Time On-Site:
Approximately 1.5 hours per toilet, depending on flooring condition and accessibility.
Average Cost: $250
The small parts behind your toilet — the supply line and shut-off valve — handle every drop of water entering the tank. Over time, these parts can corrode, seize, or start leaking slowly, often without you noticing until there’s damage on the floor or wall. Replacing them proactively is one of the simplest ways to avoid major water damage and extend your toilet’s lifespan.
What We Do:
We’ll inspect both components to make sure they’re functioning and safe. When replacement is needed, we:
Shut off and drain the existing connection safely to avoid drips or mess.
Remove the old supply line and valve, checking for signs of corrosion or mineral buildup inside the fitting.
Install a new braided stainless-steel supply line that resists kinks, bursting, and dry-rot.
Upgrade to a ¼-turn compression shut-off valve, which turns smoothly and seals instantly — a major improvement over old multi-turn valves that stick or leak.
Test for leaks and pressure to ensure a watertight connection before we leave.
We source professional-grade components rated for long-term reliability — the same ones we’d install in our own homes — not the cheap hardware store versions that can fail prematurely.
Typical Time On-Site:
Approximately 1 hour per toilet.
Average Cost: $125 per line or valve
When your toilet is cracked, outdated, or just not worth another repair, a full replacement is the best long-term solution. A properly installed new toilet can save water, prevent leaks, and modernize your bathroom in one visit.
What We Do:
We’ll guide you through the entire process — from selecting the right toilet to the final flush test. On installation day, we:
Safely remove and dispose of your old toilet.
Inspect the flange and subfloor to make sure there’s no hidden damage or unevenness.
Install a new wax-free seal, which provides a cleaner, longer-lasting bond than traditional wax rings.
Replace the supply line and shut-off valve with new, corrosion-resistant parts for a fresh start.
Set, level, and secure the new toilet to the floor with upgraded hardware.
Caulk the base and flush-test multiple times to confirm a perfect seal and alignment.
We can install a toilet you’ve already purchased or help you choose one that fits your home’s needs and style. We only recommend reliable models from trusted brands and handle the sourcing and transport if needed, so you don’t have to worry about sizing or compatibility.
Typical Time On-Site:
Approximately 1.5 to 2 hours per toilet (includes removal, installation, and testing).
Average Cost: $450–$600 labor only
Add-on options available if you’d like us to source and deliver your new toilet.
Beachwood
Cleveland Heights
Euclid
Lyndhurst
Richmond Heights
Mayfield
Mayfield Heights
Mayfield Villiage
South Euclid
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Willoughby Hills
Wickliffe
Willowick