Privacy Policy

Effective Date: 2/21/2025
Last Updated: 2/21/2025

1. Who We Are

Our website address is: [https://www.colincanhelp.com].

We provide professional lawn care services and other home maintenance solutions. Your privacy is important to us, and this policy explains how we collect, use, and protect your information.

2. What Information We Collect

We may collect and process the following personal data:

• Contact Information (Name, Email, Phone Number, Address) – When you request a quote, sign up for services, or submit a form.
• Service Details – Information about your lawn care needs to provide accurate quotes and service scheduling.
• Payment Information – If you sign up for services, we may collect billing details securely through third-party payment processors.
• Facebook Lead Form Data – When you submit your information through our Facebook or Instagram ads, we receive the details you provide, such as your name, phone number, and address.

Automatically Collected Data:

• When you visit our website, we may collect IP addresses, browser types, and cookies to improve our site experience.
• Embedded content from other websites (videos, images, etc.) behaves the same way as if you visited those websites.

3. How We Use Your Information

We use the information collected to:
✔ Provide quotes and fulfill lawn care services.
✔ Contact you via phone, email, or text regarding services or promotions.
✔ Improve our marketing efforts, including Facebook and Instagram ads.
✔ Comply with legal and security obligations.

Text Messaging & Phone Calls:
By providing your phone number, you consent to receive calls and text messages regarding services. You can opt out at any time by replying “STOP.”

4. Who We Share Your Data With

Your personal information is never sold or rented. However, we may share your data with:

• Service Partners – To schedule and fulfill lawn care services.
• Marketing Platforms (e.g., Facebook, Google) – To improve our ad targeting.
• Payment Processors – If you sign up for a paid service, payments are processed securely.

Visitor comments may be checked through an automated spam detection service.

5. How Long We Retain Your Data

We retain personal data for as long as necessary to provide services and comply with legal requirements.

• If you leave a comment, the comment and its metadata are stored indefinitely.
• Lead forms and service inquiries are kept for customer records but can be deleted upon request.

6. Your Rights Over Your Data

Under GDPR & CCPA (if applicable), you have the right to:

• Request a copy of the personal data we store about you.
• Request that we delete any personal data we hold (except data required for legal or business purposes).
• Opt out of marketing communications at any time.

For any data-related requests, contact us at: colin@colincanhelp.com

7. Cookies & Tracking Technologies

Our site uses cookies to improve your experience. You can disable cookies in your browser settings.

• If you leave a comment, you may opt to save your name and email in cookies for convenience.
• Login and session cookies may be used for website functionality.

8. Security of Your Information

We take data protection seriously and implement appropriate measures to prevent unauthorized access, alteration, or disclosure of your personal information.

9. Updates to This Policy

We may update this policy periodically. The latest version will always be available at https://www.colincanhelp.com/privacy-policy.

10. Contact Us

For any privacy-related questions, you can reach us at:
📧 Email: colin@colincanhelp.com
📍 Address: 21650 Morris Ave, Euclid, OH, 44123